FAQ

Product

What type of stock do you print on?

Illustrations are printed on 300gsm Museo Rag paper. Photographs are printed on Ilford Smooth Pearl and Ilford Gold Fibre Gloss.

What sizes are available?

MEDIUM: Total paper size is 11.69 x 8.26" (297 x 210mm (A4). The image size: 10.43 x 7.40" (265 x 188mm)
LARGE: Total paper size is 13 x 19 inches (329 x 483mm (A3+). The image size is 11.2 x 16.0 inches (285 x 406mm) approx.
X-LARGE: Total paper size is 16.5 x 23.4 inches (420 x 594mm (A2). The image size is 14.7 x 21.0 inches (374 x 533mm) approx.
Images include image bleed and white border for ease of framing.

Online Shop

What forms of payment do you accept?

I accept the major credit cards Visa, MasterCard, and American Express.

What is your exchange / return policy?

It is important to me that you are happy with your purchase. If there is a problem with a print when you receive it, please notify me and I will make sure any issues are resolved.

Shipping

Do you ship internationally?

Yes, I ship to almost every country with a postal service.

How long will delivery of my order take?

All orders are dispatched from Melbourne, Australia. Orders within Australia are typically delivered within 5-10 business days. International orders are typically delivered within 2-4 weeks, depending upon the destination and customs processing.

How much does shipping cost?

For a precise shipping cost, you will need to go through the ordering process. However, I have included some indicative rates below so there are no nasty surprises.

To minimise shipping costs, tracking of packages is available for Australia only. Typically 2-3 images can be included in a mailing tube. If you order 4 or more images, they will be distributed across 2 or more mailing tubes. The extra costs involved in shipping will be covered by me as a ‘Discount/Reward’ for a bulk purchase.

As a guide only, shipping costs to various regions, are as follows (in Australian dollars): Australia - $10.00; New Zealand - $10.00; Argentina - $21.00; Canada - $15.00; France - $18.00; Germany - $18.00; Hong Kong - $13.00; Italy - $18.00; Japan - $13.00; Singapore - $13.00; South Africa - $20.00; United Kingdom - $18.00; United States - $14.00. The maximum shipping cost is $22.00.

Please note, all import taxes or custom duties that are applied by a local postal service are the responsibility of the buyer. This may include VAT or other duties.

More Questions

If you have further questions, please feel free to contact me.